FAQ


Shipping

All orders will be shipped within 24 hours once payment fully received (not including weekends and holidays).
Free shipping including lower 48 states only. for rates to other areas please contact us.
Standard items will be shipped with fedex/ups at ground service (3-6 working days).
Heavy items will be shipped with freight company at standard service (5-7 working days).
You will get a tracking information within 24 hours. 
Pls provide your contact# so carrier will book a delivery appointment with you.


Warranty

All items comes with 1 year parts warranty.
If you have any issue with your item, we will supply replacement parts.
If part is not in stock you can either wait for restock or pay for air shipment and get it instantly.

Customer service

We are doing our best to ensure smooth and easy transaction.
however, if you are not happy with the item or have any issue with it, please contact us immediately.
Our customer service working 24/7 and we guarantee you will receive a response within few hours.
we can solve any issue.
Pls contact us at 323-622-8009 or at info@bdsalonequipment.com

Returns

You have the right to return your order within 30 days.
Item must be in new, unused and in original packaging.
You are responsible to return the item at your own cost.
If you need assistant with returning your order, pls contact us.

Payment

We currently accepting paypal only.
if you don´t have paypal account, you have the option to pay using your credit card through paypal system.
Pls provide your shipping address once you make your payment on paypal. we must ship your order to the address shown on your payment.

Sales tax

We are charging sales tax in nevada and california.
if you are resident in these states, your cart will be updated automatically.


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